Frequently Asked Questions

What make and model vans do you carry?
  • Our 12, 15, and Cargo vans consist of Ford Transit and Chevrolet G3500 vans.
  • Our minivans consist of Kia Sedona, Toyota Sienna, and Dodge Grand Caravans.



We do not guarantee the make/model of our vans. You may request a certain make/model van and we will do everything in our power to accommodate your request depending on availability.
Can you remove seats?

No, the seats cannot be removed. Sorry!

Are your passenger vans allowed to cross the border into Mexico?

Yes, we allow our vans to cross into Mexico.

Please read our rental policies for more information.

Do you allow your vans outside of California?

Yes, we do. You are allowed to cross into the three adjacent states from your pick up location. We also allow you to drive into Canada and Mexico.


States outside of these geographic borders are prohibited and will be subject to a surcharge daily rate of $399. All vehicles are equipped with GPS tracking device notifying us of state/border crossings.


Please refer to our rental policies page for more information.

Will you pick me up and/or drop me off at the airport?

Absolutely! We provide free transportation to and from the airport.

What forms of payment do you accept?

We accept debit cards and all major credit cards (Visa, MasterCard, Discover and American Express)

How many additional drivers are allowed?

2 additional drivers are allowed per vehicle for no additional charge.

Additional drivers must meet the same requirements as the renter.


Please refer to our rental policies page for more information.

Are there any age restrictions for drivers of 12 and 15 passenger vans?

Yes. You must be at least 21 years of age to drive our vans.

Do you have after-hours drop off?

Yes. We offer 24-hour drop off, 7 days a week.


Please refer to our after hours policy for more information.

Do you have one-way rentals?

Yes, you may drop off our vans between all of our locations for an additional drop-off fee.

Are there any mileage restrictions?
  • Our cargo vans include 200 miles per day, and $0.30 for each additional mile – regardless of the number of rental days
  • All other van types (minivans, 12 and 15 passengers) include 200 miles for one day rentals and $0.30 for each additional mile. Rentals of two days or more include free unlimited mileage.
Do you allow travel to Burning Man?

Of course we allow all our vans to travel to Burning Man. However, a $450 cleaning fee will be added to your reservation and you will have to notify the rental agent at the time of pick up that you are traveling to Burning Man for everyone’s convenience.
For further details please refer to our Rental Policies page.

Is there any deposit required?

Yes. One day rentals require a $300 refundable deposit at time of rental. International renters also require a $750 refundable deposit. One day rentals are not eligible to purchase any Zeeba insurance products. Renters must provide their personal proof of insurance.

What People Are Saying

"My friends and I planned a trip to the roaring springs water park in Utah. We couldn't find 15 seaters anywhere. So we were essentially stuck with the option of renting 2 vans. Luckily one of my friends heard about Zeeba and we were set! A 15 seater that was much cheaper than renting two vans, or even one!"
Amanda C. -Google San Francisco
“All the convenience and friendly service that'd go beyond your expectations. Reservation took about 2 minutes... I got the 15 passenger van right outside of the baggage claim and was driving off with it 10 minutes after I arrived and claimed my baggage. Nice and clean with gas tank full. Talking about hit the ground running.”
Douglas H. - Yelp San Francisco