FAQ

Frequently Asked Questions

What make and model are the 12 and 15 passenger vans?

Our 12 and 15 passenger vans consist of two different vehicle types: Ford Transit and Chevy G3500. Our vans are spacious and reliable for driving long distance in comfort.

Can the seats be removed from the 12 and 15 passenger vans?

No, the seats cannot be removed.

Are your passenger vans allowed to cross the border into Mexico?

Yes. Our 12 and 15 passenger vans are allowed into Mexico, but the renter must purchase mandatory Mexico insurance from our company for $39 per day.

Do you allow your 12 and 15 passenger vans outside of California?

Yes we do. However, prior approval is required to travel outside of California. A daily surcharge rate of $299 will be charged to renters driving to unauthorized states. All vehicles are equipped with GPS tracking device notifying us of state/border crossings.

Will you pick me up and/or drop me off at the airport?

Absolutely! We provide free transportation to and from the airport.

What forms of payment do you accept?

We accept debit cards and all major credit cards (Visa, MasterCard, Discover and American Express)

How many additional drivers are allowed?

2 additional drivers are allowed per vehicle for no additional charge.

Additional drivers must meet the same requirements as the renter.

Are there any age restrictions for drivers of 12 and 15 passenger vans?

Yes. You must be at least 21 years of age to drive our vans. For those renters who are over 21 but under the age of 25, there is an underage fee of $29.00 per day.

Do you have after-hours drop off?

Yes. We offer 24-hour drop off, 7 days a week.

Do you have one-way rentals?

Yes. You can drop off our vans between all of our locations for an additional drop-off fee. One-way drop offs outside of our locations are available for an additional fee. Please contact us at Toll Free 800-940-9332 for pricing.

Are there any mileage restrictions?

Yes, we provide 200 free miles per day for our 12 and 15 passenger vans with reservations of 1 day. Additional miles cost $0.25 per mile. Reservations of 2 days or more come with free, unlimited miles!

What People Are Saying

"My friends and I planned a trip to the roaring springs water park in Utah. We couldn't find 15 seaters anywhere. So we were essentially stuck with the option of renting 2 vans. Luckily one of my friends heard about Zeeba and we were set! A 15 seater that was much cheaper than renting two vans, or even one!"
Amanda C. -Google San Francisco
“All the convenience and friendly service that'd go beyond your expectations. Reservation took about 2 minutes... I got the 15 passenger van right outside of the baggage claim and was driving off with it 10 minutes after I arrived and claimed my baggage. Nice and clean with gas tank full. Talking about hit the ground running.”
Douglas H. - Yelp San Francisco