Privacy Policy

Privacy Policy

Last updated: June 15, 2014

This is the privacy policy (“Privacy Policy”), for the website available at www.ZeebaVans.com (“Site”) made available by Zeeba Company, Inc., the legal owner of the Site and its affiliated companies (“Zeeba Vans”, “Zeeba Rent-A-Van”, “we”, “us” or “our”). This Privacy Policy sets forth our policies regarding the collection, use and disclosure of certain information relating to your use of the Site. Your use of this Site signifies your understanding and acceptance of the terms of this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions located at www.ZeebaVans.com/UserAgreement, which govern your use of the Site in general.

We recognize the importance of protecting your privacy and our Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using the Site. This Privacy Policy will be continuously assessed against new technologies, business practices and our clients’ needs. As we update and diversify our products and services, this Privacy Policy may evolve. Please check this page for updates periodically. We will try to post any changes to this Privacy Policy before they become effective. If we make any material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our Site’s home page.

If you have questions or concerns regarding this Privacy Policy, please contact us at info@ZeebaVans.com. Please note: by using or registering with our Site or by providing personal information, you agree to the terms of this Privacy Policy.

Information We Collect

We have several areas where you can submit information to us, and we also have features that automatically collect information from the users of our Site. References to “personal and account information” contained in this Privacy Policy means your name, company name, account number, address, telephone number, e-mail address, and any other information that personally identifies you or would permit us to contact you. The personal information we may collect includes but not limited to your:

  • Name
  • Address
  • Telephone Number (including mobile)
  • Email address
  • Driver’s license number & expiration date
  • Date of Birth
  • Insurance Carrier & Policy Number
  • Credit Card Number(s)
  • User name & password

We access location-based information from your mobile device while searching for our locations in the area in which you have expressed interest. We do not use this information to specifically locate you for any reason other than to provide you the service. If you do not wish to allow us to use your location information then please do not use the service. If you have allowed us to utilize your location information in the past and wish to revoke the permissions to do so please turn off location services at the device level. Failing to provide requested information will not inhibit your ability to browse the Web site or Mobile site, but it may prevent you from being able to complete certain transactions or receive certain services from us.

Whether or not you provide personally identifiable information is your choice; however, some or all of this personally identifiable information is required to place a reservation online with us, or gain access to certain content on our Website.

How Collected Information is Used

We use the information we collect for the following purposes:

  • To assist you with reserving, renting vehicles.
  • To conduct other transactions that you request.
  • To service your account with us, respond to your questions and contact you when necessary.
  • To service your account or membership with us, respond to your questions and contact you when necessary.
  • To provide you with discounts, coupons, offers and other information and opportunities and services that may be of interest to you.
  • To assist us in providing better products and services (for example, we may contact you by telephone, mail or email to assist us in evaluating the performance of our staff, to assess the quality of product and service received and to help us improve our Site, facilities and services).
  • To compile statistics and analysis about our customers’ use of our Site, products and services, which statistics are only used to enable us to provide better customer service, products, features and functionality to you and other customers in the future.
  • To help us to operate, maintain and improve our systems and Site and Mobile sites.
  • To allow you to modify or cancel a reservation.

We may combine the information that you submit to us with information related to your transactions with us, such as rental location and vehicle type, as well as with information we receive about you from credit reporting agencies and other data providers who assist us in processing requests, maintaining our data and optimizing our services. This Privacy Policy applies only to data collected on-line. If the same information about you is gathered from this Site or Mobile site and also from other sources with different privacy policies, GoGo Vans may elect, in its sole discretion, to treat such information in accordance with the privacy policy that least restricts our use and disclosure of such information.

We attempt to retain information we collect for commercially reasonable periods of time or in accordance with specific policies or as required by law. Information collected for a specified purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively stored when that purpose has been fulfilled. Inactive data may, however, continue to be used for statistical, marketing, archiving, and other analytical purposes.

PLEASE BE AWARE THAT, UNLESS PROHIBITED BY LAW, YOUR USE AND/OR CONTINUED USE OF THIS WEB SITE OR MOBILE SITE SIGNIFIES YOUR EXPRESS CONSENT THAT INFORMATION MAY BE TRANSFERRED TO OR STORED ON SERVERS AND PROCESSED OUTSIDE THE COUNTRY OF YOUR RESIDENCE, INCLUDING, THE UNITED STATES, THE UNITED KINGDOM, IRELAND, GERMANY, AND CANADA. PLEASE ALSO BE AWARE THAT THE PRIVACY LAWS OF THE UNITED STATES OR OTHER COUNTRIES WHERE INFORMATION MAY BE STORED MAY NOT BE AS COMPREHENSIVE OR OFFER AS MUCH PROTECTION AS THE LAWS OF OTHER COUNTRIES.

Information Voluntarily Provided by You

Registration
When you visit or transact business on our Site, you may be required to register with us or be requested to provide us with personal and account information. When you provide us with this information, we will let you know how we may use such information. If you tell us that you do not want us to use this information as a basis for further contact with you (by accessing our opt-out procedure described below), we will respect your wishes. We may also offer options for you to sign up for our newsletters. During the registration process, you must provide us with a member name and password, your name, address and phone number and a valid email address. It is your responsibility to keep your password strictly confidential. Communications from us; newsletters and promotional offers: In order to keep our users informed about our latest news, products and services, we may send e-mails and announcements to your personal email address that you provided to us while registering on our Site. If you elected to opt–in to any of our email lists and later decide that you no longer wish to receive newsletters or promotional e-mail from us, you may unsubscribe from such list by following the instructions contained in each email we send to you to unsubscribe from such e-mail list.

[Note: User opt-in registration procedures should clearly provide notice to the user that he or she is signing up to receive both newsletters and promotional e-mail or, alternatively, the company should provide an signup option for just newsletters or newsletters and promotional email.]

Contacting Us
You are always free to Contact Us with a question or problem related to your use of the Site. Our standard business practice is to retain any communications from our Site visitors to help us to serve each of you better.

Links
When using our Site, you may click through certain links or promotions that will enable you to purchase products or use services provided by our partners. Some of these partners may share certain information that you provide to them with us. By clicking on and through to a link or promotion on our Site, you agree to allow us to receive and use any information (except for credit card information) that you may provide to our partners, under the same terms and conditions as if you provided your information directly to us. We are not, however, responsible for any other Web site, or their respective privacy policy or how they treat information about their users. We strongly advise you to review their privacy policies to find out how they are treating your personal information.

Third Party Usage
You may also separately share your information with other Web sites or entities, such as those that create professional marketing lists, to receive special offers and promotions from their affiliates. These Web sites or entities may agree to share your information with us. Whether or not any third party actually shares your information with us and to what extent they do share your information with us will depend on their agreement with us and their respective privacy policies. Zeeba Rent-A-Van is not responsible for, and will assume no liability if a partner or other Web site or entity collects, uses or shares, any information about you in violation of its own privacy policy, or applicable law.

Cookies
We use what are commonly called cookies when you use our Site. We use these cookies to identify you as a valid user, to ensure that no one else can sign on simultaneously with your account from another computer and to help us serve you better based on your registration preferences. We may also use cookies to help us facilitate any promotions or surveys that we provide.

When and with Whom We May Share Your Information

Vendors
We may share your personal information with companies acting as our authorized agents in providing our service (e.g., credit card processing, customer/support services, bank/financial institutions) to you, all of which agree to use it only for such specified purposes. Each vendor must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your information in order to protect your personal information from unauthorized access, destruction, use, modification or disclosure.

Legally affiliated entities
In the event that Zeeba Rent-A-Van is merged, or in the event of a transfer of our assets, Site or operations, Zeeba Rent-A-Van may disclose or transfer your personal information in connection with such transaction. In the event of such a transfer, Zeeba Rent-A-Van will notify you via email or by posting a prominent notice on our Site for 30 days of any such change in ownership of Zeeba Rent-A-Van resulting in a change of control of your personal information.

Legally compelled disclosure
We will also disclose your personal information when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (whether intentionally or unintentionally) our rights or property.

Bankruptcy
You should also be aware that courts of equity, such as U.S. Bankruptcy Courts, may have the authority under certain circumstances to permit your personal information to be shared or transferred to third parties without your permission.

Consent to Processing
By providing any personal information to us, you fully understand and unambiguously consent to the transfer of such personal information to, and the collection and processing of such personal information in the United States. Your personal information will be stored and processed on our computers in the United States. We will use commercially reasonable efforts to hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used in this manner please do not register with or use the Site.

Children
The features, programs, promotions and other aspects of our Website requiring the submission of personally identifiable information are not intended for anyone under 18 years of age. We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact info@ZeebaVans.com. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof.

Safe Harbor
Zeeba Rent-A-Van complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Zeeba Rent-A-Van has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/.

Opt-out right
If you would like to opt out of any of our marketing programs, or wish to withdraw your consent to us contacting you via your e-mail, fax or phone number, or if your personal details change, please contact us through one of the following: (i) by telephone, at 866-406-8687; (ii) by email, by following the Opt-Out instruction contained in the body of any marketing e-mail from us or by sending us an e-mail at info@ZeebaVans.com by including a copy of the e-mail you have received and by typing “Remove” in the subject line of your e-mail. Your election not to receive newsletters or promotional and marketing correspondence from us will not: (a) preclude us from corresponding with you, by email or otherwise, regarding your existing or past relationship with us, and (b) preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your personal information in the course of maintaining and improving the Site.

Changes in Terms
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Your Acceptance of this Privacy Policy
By using this Site, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time so visitors are encouraged to review this Privacy Policy from time to time. Your continued use of our Site following the posting of changes to these terms means you accept these changes.